TriLife Hospital Privacy Policy
1. Introduction
TriLife Hospital (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our websites (trilife.in and trilifehospital.com), book appointments, and access investigation reports and clinical records.
2. Information We Collect
2.1. Personal Information
- Name
- Contact information (phone number, email address, postal address)
- Date of birth
- Gender
- Medical history
- Health insurance details
2.2. Health Information
- Appointment details
- Investigation reports
- Clinical records
- Treatment plans
- Prescription information
2.3. Technical Information
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent on the site, etc.)
3. How We Use Your Information
3.1. For Medical Services
- To provide medical consultations and treatments
- To manage and schedule appointments
- To process and deliver investigation reports and clinical records
3.2. For Communication
- To send appointment reminders and follow-up information
- To respond to inquiries and provide customer support
- To send updates about our services and policy changes
3.3. For Legal and Regulatory Compliance
- To comply with applicable laws and regulations
- To respond to legal requests and prevent harm
4. Information Sharing and Disclosure
4.1. With Healthcare Providers
- Sharing relevant medical information with doctors, nurses, and other healthcare professionals involved in your care
4.2. With Third-Party Service Providers
- Engaging third-party service providers to perform certain functions on our behalf (e.g., payment processing, data analysis) under strict confidentiality agreements
4.3. For Legal Reasons
- Disclosing information if required by law or in response to valid legal processes
5. Data Security
We implement a variety of security measures to protect your personal and health information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication procedures
- Regular security audits and assessments
6. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to your information
- Request the deletion of your information (subject to legal and medical record retention requirements)
- Withdraw consent for specific uses of your information
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our websites. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our websites, and the revised policy will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone: 080-42122222
- Email: [email protected]
